Privacy Policy

Last Updated: October 6, 2026

At IPTV Portugal Pro, accessible through IPTVPortugalPro.net, we respect your privacy and aim to protect the personal information of our website visitors and customers. This Privacy Policy explains what information may be collected, how it may be used, how it is protected, and what privacy rights may apply to you.

By visiting our website, contacting our support team, or requesting information about our IPTV Portugal services, you acknowledge this policy, subject to any consent and other requirements imposed by applicable law.

Your privacy matters: We do not sell your personal information. Information is used and shared as described in this policy and subject to applicable legal requirements.

1. Information We Collect

When you visit IPTVPortugalPro.net, contact our support team, or request information about our IPTV services, we may collect information you voluntarily provide.

This may include:

  • Your name and email address.
  • Your telephone number or WhatsApp contact details.
  • Messages, enquiries and support requests.
  • Subscription details and relevant transaction references.
  • Other information you choose to provide when communicating with us.

We may also collect limited technical information, such as IP address, browser type, operating system, device type, referring website, pages visited, approximate location and general website usage data. The information collected depends on how you use our website and its features.

2. How We Use Your Personal Information

We may use personal information for purposes reasonably necessary to operate our website, provide customer support and manage service enquiries. Depending on the circumstances, these purposes may include:

  • Responding to questions and customer enquiries.
  • Managing subscription requests and relevant account communications.
  • Providing technical assistance and troubleshooting.
  • Coordinating payments through applicable payment providers.
  • Maintaining website functionality and improving user experience.
  • Protecting website security and investigating suspected fraud or misuse.
  • Meeting applicable legal, accounting and regulatory obligations.

Where required by law, we will identify an appropriate legal basis for processing personal information, such as fulfilling a contract, complying with a legal obligation, obtaining consent or pursuing a legitimate interest that does not override your rights.

3. WhatsApp and Customer Communication

You may choose to contact us through WhatsApp or another communication channel displayed on our website. If you do, we may receive your telephone number, profile name, messages and other information you voluntarily provide.

WhatsApp is operated by a third party and its own terms and privacy policy also apply to your use of that service. Please avoid sending sensitive personal information through messaging services unless it is necessary.

Visit IPTV Portugal Pro for website and service information.

4. Payment Information

If you purchase a subscription through IPTVPortugalPro.net, payment information may be processed by the relevant payment provider. Depending on the payment method, we may receive transaction details such as your name, payment status, transaction reference, amount paid and payment date.

We do not intentionally store complete payment card details on our website unless necessary for the relevant payment system and handled in accordance with applicable security requirements. Third-party payment providers may process information under their own privacy policies.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, improve performance and understand how visitors interact with the website.

Depending on actual website configuration, cookies may include:

  • Essential cookies required for website functionality.
  • Preference cookies used to remember settings.
  • Analytics cookies used to understand website usage.
  • Marketing or third-party cookies, where applicable.

Where required by law, non-essential cookies will only be activated after the necessary consent has been obtained. You may also manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Analytics and Website Performance

If analytics tools are used on our website, they may help us understand website traffic, identify technical problems, improve navigation and evaluate which pages visitors find useful.

Analytics data may include pages visited, traffic sources, device information, browser details, approximate location and general interactions. The specific data collected depends on the tools actually installed on our website. Any required consent will be obtained before applicable analytics technologies are activated.

7. Third-Party Services

Our website may use or link to third-party services, including hosting companies, payment processors, messaging platforms, analytics tools, security providers and external websites.

These third parties may process personal information under their own terms and privacy policies. We recommend reviewing those policies before providing information to an external service. We do not control the independent privacy practices of third-party websites.

8. Sharing Your Personal Information

We do not sell your personal information to third parties. We may share limited information when reasonably necessary for operating our website, providing services, processing payments, maintaining security or complying with legal obligations.

Depending on the circumstances, recipients may include:

  • Website hosting and technical service providers.
  • Payment processors and financial service providers.
  • Communication, analytics and security providers.
  • Professional advisers where necessary.
  • Public authorities where disclosure is legally required.

Where required, we will use appropriate safeguards for third parties processing personal information on our behalf.

9. Data Security

We aim to use reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

No website or internet transmission can be guaranteed completely secure. Please avoid sending unnecessary sensitive information through online forms, email or messaging services. If you believe your personal information has been compromised in connection with our website, please contact us.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.

Retention periods may depend on the type of information, the purpose of collection, customer relationships, accounting requirements, security considerations and potential disputes. When information is no longer required, we may delete or anonymize it where appropriate.

11. Your Privacy Rights

Depending on the laws that apply to you, including the GDPR where applicable, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion in certain circumstances.
  • Request restriction of certain processing activities.
  • Object to processing where applicable.
  • Request data portability where the legal conditions are met.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a competent data-protection authority.

These rights are subject to applicable conditions and legal exceptions. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

12. GDPR and Portugal Data Protection

IPTVPortugalPro.net focuses on the Portugal market. Where applicable, we aim to handle personal information in accordance with the General Data Protection Regulation (GDPR/RGPD) and relevant European data-protection laws.

If you are in Portugal or another European Economic Area country and believe your data-protection rights have not been respected, you may be entitled to contact the relevant supervisory authority.

In Portugal, the national data-protection authority is the Comissão Nacional de Proteção de Dados (CNPD). You can find information through the official CNPD website .

13. Children’s Privacy

Our website is not intentionally designed to collect personal information from children. We do not knowingly request unnecessary personal information from children. If you believe a child has provided personal information without appropriate authorization, please contact us so that we can review the situation and take appropriate action where necessary.

14. External Links

IPTVPortugalPro.net may contain links to third-party websites, applications or services. These external services operate independently and may have their own privacy policies, terms and security practices.

We are not responsible for the privacy practices or content of websites we do not control. Review the applicable privacy policy before submitting personal information to an external website.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, privacy practices or applicable legal requirements. When changes are made, we will update the “Last Updated” date at the beginning of this page.

We encourage visitors and customers to review this policy periodically to stay informed about how their information is handled.

16. Contact IPTV Portugal Pro

If you have questions about this Privacy Policy, want to understand how your information is used, or wish to exercise a privacy right, please contact us using the contact details published on our website.

Website: https://iptvportugalpro.net/

Email: Replace with your actual customer support email.

WhatsApp: Add your verified WhatsApp support link.

Your Privacy Is Important

Visit IPTV Portugal Pro or review our refund terms for information about subscription-related requests.

Visit Website Refund Policy